The Arab ICT Organization AICTO and the Union of Arab Banks UAB organized the second edition of the “Excellence Awards For the Best Arab Digital Financial Institutions for the year 2020-2021” on May 28, 2021, in Beirut – the Republic of Lebanon, and it is worth noting that the first edition of the award was organized In Tunis – Tunisia on March 8, 2019.

Within this context, HE. Eng. Mohamed ben Amor _ Director-General of the Arab ICT Organization stressed during his welcoming speech the entitlement of honoring these financial institutions and praise their exerted and exceptional efforts, especially during the Corona crisis.

He also expressed his sincere thanks to all these institutions for their keenness to maintain the continuity of their work and ensuring the safety of customers in all countries and regions by resorting to the digital alternative to provide their services.

The Director-General of AICTO pointed out that this initiative launched by the organization in collaboration with the Union of Arab Banks in 2018, was addressed mainly to Arab banks in order to introduce their efforts in the field of digital transformation and the adoption of digital solutions to improve the quality of their financial services provided to clients.

The current edition of the award is distinguished by a new specificity through the involvement of the postal sector alongside the bank sector in order to highlight the steady development of postal digital financial services in many Arab countries in recent years.

The second edition will continue to highlight and follow the efforts of Arab financial institutions (including the two sectors, banking, and postal services), in developing digital strategies aiming at improving and providing innovative digital financial services in order to achieve leadership in the field, gain customer loyalty, and contribute to global efforts towards achieving financial inclusion.

This ceremony witnessed a wide participation of diplomats and high-level officials in the economic and media fields, in addition to the attendance of many distinguished and active personalities in the banking and technology fields from the Arab region.

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